Before you can start requesting materials through Interlibrary Loan, you must register for an ILLiad account. The first time you visit ILLiad you will log in with your U of I NetID credentials and be prompted to fill in your personal details to create an account profile. You will continue to use your university-wide login to access your ILLiad account after registration. Registration serves three main purposes:

• It simplifies the requesting process so that you don't have to re-enter your personal information every time you submit an ILL request.
• It allows us to notify you promptly and deliver materials accurately once your requested item arrives at the library.
• It lets you monitor the status of current requests, request renewals of ILL materials online, and view a complete archive of all your previous requests.

If you do not know your university-wide log-in credentials, please contact the Interlibrary Loan office at (208) 885-6843, or by email at libill@uidaho.edu, and we will help you set up your account.

ILL relies heavily on email to let patrons know when their requested materials have arrived. Please keep your email address up-to-date and check it regularly. Depending on your delivery preference, we may also send ILL materials to you through the mail, so it's important that we have your current mailing address as well.

To update your personal contact information, log in to your ILLiad account and select the "Change User Information" option.

Placing Holds on U of I Materials

Please do not use ILL to request materials that are owned by the U of I Library or held by one of our branch libraries (U of I Law Library, Idaho State Law Library, IMTC, Women's Center, and Herbarium). You can request these materials directly through the U of I Library's online catalog.

First locate the item you want, then log in to your library account and place a hold on the item. The circulation desk will contact you once it is ready for checkout.

Information to Include in Your Request

Provide as much citation information as possible when submitting your requests. Include the author, title, and publication date for books; or the journal title, author, article title, volume, date, and page numbers for article requests. Accurate citation information helps us identify the item quickly and locate libraries that may be able to supply it.

If you are having trouble locating the item you need, please contact the Reference and Information Desk for assistance.

ILL requests are generally processed within one working day. Most books arrive within 7-14 days, although items coming from other states or countries can take anywhere from 2-8 weeks, so please plan accordingly. Articles are sent electronically and usually arrive within 1-2 days.

If you need to expedite a request, please include any special deadline information in the Notes field on the request form. You can also contact the ILL office directly at (208) 885-6843, or by email at libill@uidaho.edu.

Generally speaking, if the item is located geographically nearby and is owned by a large number of libraries, it will arrive relatively quickly. Certain items can take longer, though, depending on their format and local availability status. Some examples include:

• Rare, valuable or otherwise unique materials that would be difficult or impossible to replace
• Bulky or fragile materials that are difficult or expensive to ship
• Materials in high demand at the lending library
• Materials with local circulation restrictions, such as Reference or Course Reserve materials
• Audiovidual materials
• Musical recordings
• Computer software
• Reference materials
• Bound journals

Sorry, we don't order required textbooks through Interlibrary Loan. Please try requesting these materials through Summit instead, or check to see if they are available on Course Reserve.

Books

Patrons will be notified by email once their ILL item arrives. Items for on-campus patrons can be checked out at the circulation desk, unless it is restricted to "in library use only," in which case you will need to use the item on-site.

Off-campus patrons will also receive an email notification once their item has been received. We will deliver these materials to you by mail. Please contact the ILL office if the item does not arrive within a reasonable amount of time.

Articles

When your article arrives you will receive an email with instructions on how to access it. Articles are posted to your ILLiad account and can be retrieved under the "Electronically Received Articles" queue.

Articles remain accessible for 30 days after you receive the email notification and then are automatically deleted. You can also remove articles earlier by using the Delete button.

Renewals, recalls, and due dates are at the discretion of the lending library

Most ILL items can be renewed. However, if the lending library does not allow renewals, we will include a "No Renewal" note on the bookstrap.

Renewal requests can be submitted directly through your ILLiad account. Select the "Checked Out Items" queue from the main menu, open the correct request, and click on the "Renew Item" button. If the lending library approves the renewal, we will update your due date accordingly. If they deny the request, we will send you an email and provide you with additional request options.

Because renewal due dates are based on the date that the request is actually submitted to the lending library, and are not just an extension of the original due date, the option to request a renewal only becomes available 10 days prior to the due date. You will not be able to submit a renewal request before that period in order to ensure you have as much time as possible with the material.

All Interlibrary Loan materials are subject to being recalled by the lending library. We will notify you by email if your due date suddenly changes.

ILL items should be returned to the same location where you checked them out. Items need to be returned on or before their due date, with the bookstrap or label still attached.

Off-campus patrons can return ILL materials to the library through the mail. However you may want to use a form of delivery that provides tracking, since you are responsible for the item until the library actually receives it.

Please use the following address for returning ILL materials: University of Idaho Library Interlibrary Loan 875 Perimeter Drive MS 2357 Moscow, ID 83844-2357

ILL relies heavily on reciprocal agreements with other libraries. Please return your materials in a timely manner so that we can maintain positive relationships with the libraries we borrow from.

If you need to keep an item beyond its due date, you can request a renewal through your ILLiad account or by contacting the ILL department directly. If renewals are not allowed, we will be happy to request another copy of the item for you from a different library.

ILL materials accrue overdue and lost book charges for all patrons at the following rates:

• Overdue: $0.50 per day (up to $20.00)
• Recalls: $2.00 per day (up to $50.00)
• Lost ILL item: It varies depending on the lending library's policies and the replacement cost of the item.

The U of I Library lends materials to all domestic and international libraries. If you are an individual who needs an item owned by the U of I Library and cannot visit us in person, please contact your local library to inquire about their interlibrary loan service.

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We will lend:

• All General Collection items including books, audiovisual materials, and theses/dissertations
• Oversize materials (condition permitting)
• Circulating Government Documents
• Non-archival microfiche/film, up to four reels at a time
• Multi-volume works, up to four volumes at a time

We will copy/scan:

• Articles from print periodicals
• Articles that can be scanned or copied from Special Collections items (condition permitting)
• Articles from databases (license permitting)
• Articles from microfiche/film, including newspapers, journals, and ERIC documents
• We send articles via Odyssey, Article Exchange, email, fax, or postal mail

We cannot lend:

• Reference materials
• Reserve materials
• Journals issues/volumes
• Special Collections materials

We cannot copy/scan:

• Articles exceeding 50 pages in length (exceptions may be made for special requests when staffing time permits)
• Entire books or issues of journals
• Frail or archival items that might be damaged by the scanning process

Duration of loans: 6 weeks for books; 2 weeks for AV materials

Renewals: We allow one four-week renewal for books that do not have any active holds or requests from local U of I patrons. AV materials cannot be renewed.

Replacement: If a U of I Library item is lost or damaged while on loan to another library, the replacement or repair fees are the responsibility of the borrowing library. Replacement fees will be assessed on a case-by-case basis depending on the extent of the damage and the cost of the book. A $20.00 processing fee is also assessed on all lost or damaged items.

Consortial Affiliations: The U of I Library is a member of both the Orbis Cascade Alliance and the Amigos resource sharing group. We are also an active member of LVIS (Libraries Very Interested in Sharing) and welcome other reciprocal agreements.

Additional policy information for the U of I Library can be found by searching our symbol (NTD) in the OCLC Policies Directory.